1. What if I forget my account’s password?

The following steps will help you reset your password.

• Step 1: Click Forgot Password?

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• Step 2: Choose your Date of Birth

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Note:

• You will not be able to select your Date of Birth for 4 hours after the 3rd failure

• The password reset email will be sent to your registered email address

• The temporary password will be sent via SMS to your registered mobile number

Please contact our support team if your account is locked, your email address and/or mobile number have changed.

• Step 3: Click Open Email

• Step 4: Click SMS RareMall password

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• Step 5: Login to RareMall.com with the temporary password sent via SMS and go to Settings to change it to New password immediately after that.